Frequently Asked Questions
- Faq's
At Charles Simmons Immigration Solicitors, we understand that immigration law can be complex and often overwhelming.
We’ve compiled answers to some of the most frequently asked questions we receive — to give you clarity and confidence before you even get in touch. If your question isn’t listed here, please contact our team directly. We’re always happy to help.
About Our Firm
Who are Charles Simmons Immigration Solicitors?
We are a UK-based law firm specialising exclusively in immigration and nationality law.
Established in 2008, we have offices in Ilford (main branch), Southall, Gravesend and Birmingham — serving clients across the UK and overseas.
Do you handle both individual and business immigration cases?
Yes. We assist individuals, families, students, and refugees — as well as UK companies that employ overseas workers or hold sponsor licences.
Are your solicitors qualified and regulated?
Yes — all our solicitors are fully qualified and regulated by the Solicitors Regulation Authority (SRA).
Can you help clients outside the UK?
Absolutely. We represent clients worldwide via email, video consultation, and secure document sharing.
Our Services
What types of immigration cases do you handle?
We cover the full spectrum — including spouse visas, family reunions, student visas, British citizenship, ILR, asylum, business immigration, appeals, and more.
Do you offer free consultations?
We offer an initial paid consultation where we review your circumstances in detail and provide tailored advice. This ensures your time is used efficiently and you receive accurate guidance.
Do you take urgent or complex cases?
Yes. Our solicitors regularly handle urgent applications, refusals, detention cases, and appeals.
Can you help if my visa was refused?
Yes — we specialise in appeals and judicial reviews. We’ll examine your refusal notice and build a strong case to challenge the decision.
Communication & Appointments
How can I book a consultation?
You can book directly through our Book a Consultation page, or call us on 020 8514 0000.
What are your opening hours?
Monday to Friday: 9:30 am – 5:30 pm
Saturday & Sunday: Closed
Do you provide online or phone consultations?
Yes — we offer flexible options including Zoom, Teams, or telephone appointments for clients in the UK or abroad.
Fees & Transparency
How much do your services cost?
We provide clear, fixed-fee structures wherever possible. You’ll always receive a written quote before any work begins.
Do you offer legal aid?
Legal aid may be available for certain asylum or detention cases. We can advise during your consultation.
How can I pay?
We accept bank transfers, debit/credit cards, or international payments for overseas clients.
Client Care & Values
What makes Charles Simmons Immigration Solicitors different?
We combine expertise with empathy — offering professional legal services while treating every client with respect, transparency, and care.
How do you keep clients updated?
We maintain clear communication throughout your case via phone and email, so you’re never left in the dark.
What languages do your solicitors speak?
Our diverse team speaks several languages including English, Punjabi, Hindi, Urdu and Bengali.