At Charles Simmons Immigration Solicitors, we take your privacy seriously.
This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or engaging our legal services, you agree to the terms outlined below.

Who We Are

Charles Simmons Immigration Solicitors
45 York Rd, Ilford IG1 3AD
020 8514 0000
info@csisolicitors.com

We are authorised and regulated by the Solicitors Regulation Authority (SRA).

We act as the Data Controller for the personal information we process.

What Information We Collect

We may collect the following types of personal data:

• Identity Data: Name, date of birth, nationality, passport or ID details.
• Contact Data: Address, phone number, and email address.
• Case Information: Details relevant to your legal matter or enquiry.
• Financial Data: Payment information (when applicable).
• Technical Data: IP address, browser type, and cookies (for website analytics).
• Communications Data: Emails, calls, or messages exchanged with us.

We only collect information necessary for providing our services and fulfilling legal obligations.

How We Use Your Information

We use your personal information to:

• Provide legal advice and services.
• Manage client relationships and case files.
• Process payments and invoices.
• Respond to enquiries and feedback.
• Comply with our professional and legal obligations (including anti–money laundering checks).

We will not use your data for any unrelated marketing purposes unless you give explicit consent.

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contract: To perform our obligations under an engagement agreement.
• Legal Obligation: To comply with professional and statutory duties.
• Consent: When you have opted in to receive updates or marketing communication.
• Legitimate Interest: For internal management, training, or compliance reviews.

How We Store & Protect Your Data

Your data is stored securely on encrypted servers within the UK.
We use appropriate technical and organisational measures to prevent loss, misuse, unauthorised access, or alteration.

All staff and contractors are trained in data protection and confidentiality.

Sharing Your Information

We only share your personal information where necessary, such as with:

• Barristers, experts, or translators involved in your case.
• Courts, tribunals, or government bodies (e.g. the Home Office).
• Service providers who assist with file storage, IT, or payment processing.

We never sell or trade your personal data to third parties.

All third-party partners are bound by strict confidentiality and data protection agreements.

Your Rights Under UK GDPR

You have the right to:

• Access your personal data.
• Request correction of inaccurate information.
• Request deletion (where legally possible).
• Object to processing or withdraw consent.
• Request transfer of your data to another provider.

To exercise any of these rights, please email info@csisolicitors.com.
We may need to verify your identity before fulfilling your request.

Retention of Data

We retain client data for the minimum period required under SRA rules — typically six years after the conclusion of your matter — unless required longer by law or regulatory obligations.

After this period, your data will be securely deleted or anonymised.

Cookies & Website Analytics

Our website uses cookies to improve functionality and analyse performance.
Cookies do not identify you personally but help us understand how visitors use our website.

You can manage or disable cookies in your browser settings at any time.
See our Cookie Policy for more details.

International Data Transfers

In limited circumstances, your data may be transferred outside the UK — for example, when liaising with overseas clients or authorities.
In such cases, we ensure appropriate safeguards and contractual protections are in place.

Complaints

If you believe your data has been misused or mishandled, please contact us first at info@csisolicitors.com.

If you remain dissatisfied, you have the right to complain to the Information Commissioner’s Office (ICO):
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
www.ico.org.uk

Updates to This Policy

We review this policy regularly to ensure compliance with evolving laws and best practices.
The latest version will always be available on our website.

Last Updated: March 2026
© 2026 Charles Simmons Immigration Solicitors. All rights reserved.